We rented a car from Goldcar in Spain recently and were completely ripped off. At the desk we were told emphatically that we could not have the excess option, which we had our own cover for, and had to take out their insurance at a cost of £160. If we did not do this we have to deal with and … Read More
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Avoid Goldcar. Paid the price in advance via internet with full insurance. When picking up car, airport agent says “this type car not available, we have to re-make contract” Price difference was couple euros between those 2 contracts and agent says “we will refund internet payment, this is only what you pay” When you get the mastercard/visa bill, there are … Read More
I would like to get some kind of email adress to the local office at Palma airport. The deposit on 80€ was never returned.
50 euro was deducted from my credit card without any information or notification as to why. When I try to contact them, it’s impossible to get through. The number doesn’t exist, they won’t accept my information to lodge an inquiry. This is essentially theft. Oh and the hire was from July last year and the money came out last week
We just had an experience with Goldcar this week and which has not been settled yet but we can’t recommend Goldcar to anyone. We returned a car in same condition as when received but just before take-off we received a mail with claims for damages. When writing back I got no respons and today I had to call them just … Read More
Just dont use this company. Unless you take out their insurance they will rip you off for just a tiny scratch..
I recently hired a car online with Goldcar, I paid upfront for the service before the holiday, there was no mention of paying for deposits etc….. When I arrived at the airport the pickup the car, we was charge a substantial fee on my credit card which I was told was a security deposit, which will be refunded when i … Read More
I rented a car from Gold car rentals at Tenerife airport, they asked me if I wanted insurance I said no I have insurance, they then asked me to make a payment when I asked what it was they said it was only a deposit. I have just received my visa bill, they took €150 off me to insure the … Read More
This is completely unacceptable charging money for a few flakes of pastry and crums which can be hovered up with no special cleaning needed! Considering we had this car for 3 weeks and we have 2 small children I think we gave the car back in reasonable condition. I expect this money to be refunded to my account ASAP. Contract … Read More