Hi on receiving the car they took £1110 out of my bank account for fuel,and the non insurance fee of 1100e @ A exchange rate of over 1.19e ,and a bank fee of best part of 30e .On return of car ,there was a 1/4 tank of fuel ,which they were in refund with the insurance fee,I have a video … Read More
A 40€ hire ended up costing me near on £200!! How are they continually being able to get away with this?
I made a “low cost” reservation but just noticed it’s marked “Crazy Smart Rate” policy which is indeed incredible. The final price would also be crazy. As usual their portuguese phone number don’t answer. I’l try to cancel to be sure they don’t charge me additional money.
I hired from Goldcar Faro for 3 days, they took over 1200 euros off me as a deposit which I was told would be returned to me in full when the car was returned with no damage, which it was. What they didn’t tell me was that they made me pay it in Sterling, only to return the amount to … Read More
Few weeks after I went back home I received email stating that I got some 4 traffic fines (1 speeding ticket and 3 entering restricted zone): GoldShitCar said that their administrative fees are 160 euros! i.e 40€/fine!! they said they will be kind with me and reduce it to half ( 80€). after several months I still got a an … Read More
rented at Gibralta,La Linea, and although we booked insurance online on their site was told the insurance had nothing to do with them and would still have to pay the 1400(!) euro excess and would only be covered 3rd party,. Ended up having to pay their exorbitant insurance as well! although we gave our UK address all the forms we … Read More
I Hired a car online at Goldcars own website, I was offered three fuel options and chose full to empty. When I picked the car up there were dents in both of the rear wings which were marked on the sheet I was given. I took photographs of them before I drove off, I returned the car four weeks later … Read More
They didn’t refund my fuel deposit. Having to go through the credit card company.
I would like to point that a part from is so difficult to access to you to complain, I don’t think that winter in North Spain is normal to give with the cat summer wheels, it was so dangerous due to the snow