I had reservation in Madrid T1 25/02/2017. But my booking has been cancelled by agent ( rentalcars.com). I didn’t know. Lady on the office gave me phone of rentalcars Spain. It was busy during 20 minutes. I asked her help. She refused my request. and became very angry aggressive and said that will not provide me car, also will call … Read More
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Returned a car filled up with diesel in alicante airport, and Goldcar send me a penalty ticket for 50 euro pluss 9 euro for fuel??? Scam!!!!!
1938/5000 Dear Sir or Madam My name is Koprzak Kamil, I was your client in July 2016 I rented a car Ford Focus for a period of 11 days. It’s been seven months since the use of your services, but so far I have not received a refund of the deposit, did not receive a refund for the full tank … Read More
Contrato 11068334 case 9790565 no one has refunded my fuel money after been conned for extra insurance that I now believe we didn’t need. Plus 82 euros for fuel when we left the tank full please can some one process my refund asap
Dear Gold Car Customer ref, 10996604 Yesterday I received an invoice for the charge of fuel. When I left the vehicle in the car park it was full. We had tried to tell the guys in the car park that the bar was not registering, but they told us to just put the key in the box. I have attached … Read More
1. The man at the desk in Malaga was very aggressive and tried forcing me into an upgrade, and tried conning me into believing that I would pay more in fuel for a smaller model. 2. They added Commentura Super to my invoice E99 for insurance that I NEVER asked for and was NEVER told about it. 3. On returning … Read More
I refuse to use again as I complained to them about how dirty the car was and then they charge me when I returned it. This is the last straw and I wont use them again. Pushy staff trying to sell you insurance and now this. Not good enough
Im trying to get in touch with costumer service cause there is an amount charged in my credit card tha is not due. But there is no email of contact and the web page is not found!!!
Complaint about car hire at Goldcar – Arrecife, Lanzarote, booking. Ref. 345104702 Before going on my holiday on Lanzarote, I booked a car with 3 friends in the period February 3rd – February 10th, 2017. The reservation was made with two drivers, the undersigned, Marianne Kasten and Tine Wørts. The only reason that I made the reservation is that I … Read More