Gold Car Tenerife

I rented a car from Gold car rentals at Tenerife airport, they asked me if I wanted insurance I said no I have insurance, they then asked me to make a payment when I asked what it was they said it was only a deposit. I have just received my visa bill, they took €150 off me to insure the car !!!! I have not received the money back.

PaulGold Car Tenerife