Stole a decent portion of deposit

Hired a car off them in Fuerteventura. When I asked why have I not received the Nissan Juke like I booked, I was told, ‘we only have Fiats’. They don’t even own a Nissan Juke.
They took a deposit of £1346 off me and paid back £1044. When I phoned to complain they told me there was sand in the car. I said yes, we were at the beach everyday. She said that’s where the money has gone. I wasn’t happy, so she said write an email. And that’s where I’m at now.

Andy WalshStole a decent portion of deposit